| Hello and welcome to Gallery-3D Our regular business hours are 9am-5pm Eastern Standard Time Contact: Kurt Wendt Gallery-3D 11 Prentice Rd. Levittown, NY 11756 (516)520-9479 vrfx@optonline.net About Our PrintsOur photographic prints are color photographs which have been exposed digitally (with a laser beam) instead of with an enlarger. Because they are true photographic prints (we use Kodak Endura luster surface paper, which is rated for over 100 years under gallery display conditions), they have a continuous tone quality and bright vivid color.Our Giclee prints on canvas are created using the Roland Cammjet, a large-format, high-resolution inkjet printer. We use a wide-gamut pigmented ink set which produces highly archival prints with a projected lifespan of over 135 years under gallery display conditions. Also, unlike Iris and other dye-based inkjet prints, the Roland's pigmented inks are moisture resistant. Notes on Our Prints: The sizes listed refer to the size of the trimmed print, including borders. Different images will have different "aspect ratios" (the proportion of width to height). Therefore, printed image dimensions will vary. We will print the image as large as possible within minimum borders. For photo prints, the minimum border dimension is one half inch. For Giclee prints on canvas and paper, the minimum border is one inch. Digital prints may vary somewhat in color, depending on the output device used. As with all art prints, proper framing behind glass is recommended for display, and exposure to sunlight should be avoided. Prices do not include framing, mounting, stretching or shipping. Certain sizes and media may require up to one week to print. Shipping InformationGallery-3D ships all of its prints using guaranteed, trackable UPS or USPS delivery.Prints are shipped rolled in heavy duty cardboard tubes or boxes. Shipping
Charges
Please Note: Customs duties and other import taxes on prints shipped outside of the United States are the responsibility of the customer. Gallery-3D shipping fees do not include import taxes or other importing fees. If your
Gallery-3D print arrives damaged, please return it to us (with a
copy of your receipt and the UPS form you signed) in its original
packaging, using UPS or another trackable shipping method. We will
refund the return shipping cost up to the value of your original
shipping charge, and make a new print for you as quickly as possible. Returns PolicyGallery-3D produces high-quality fine art prints on demand via our publishing affiliate using the finest papers and printers available. Because we only produce prints when they are ordered, we are unable to offer full refunds for orders which are cancelled after we have made the print or prints. Below is a detailed explanation of our policy in various circumstances:If a Gallery-3D customer cancels an order which we have already printed prior to it being packed for shipping, we stop the shipping process and add the cancelled order to a "dead prints" pile. We will then issue a refund to the customer's credit card for an amount equal to 50% of the print price and taxes charged for the item, plus 100% of the shipping charge. The 50% of the print price and taxes we do not refund helps to cover our printing and production costs for producing the print when it was ordered. If a Gallery-3D customer cancels an order which we have already printed after it has been packed for shipping, we stop the shipping process and add the cancelled order to a "packed dead prints" pile. We will then issue a refund to the customer's credit card for an amount equal to 50% of the print price and taxes charged for the item, and 50% of the shipping charge. The 50% of the shipping price we do not refund in such cases is to cover the cost of packaging the order. If a Gallery-3D customer cancels an order after it has been shipped, our policy is to offer a 50% refund of the print price and taxes charged for the item providing that it is returned to us in its original package in its original new condition. |